Cancellation Policy

 

treatment sessions

WE OPERATE A STRICT 24-HOUR CANCELLATION POLICY ON BEHALF OF THE THERAPISTS. FOR CANCELLATIONS MADE WITH LESS THAN 24 HOURS NOTICE OR IF YOU DO NOT TURN UP FOR YOUR APPOINTMENT, YOU WILL BE CHARGED THE 50% OF THE TREATMENT FEE IN THESE CIRCUMSTANCES, UNLESS A SERIOUS EMERGENCY. THE DETAILS SHOWN ON THE THERAPY CLINIC LONDON EMAIL BOOKING CONFIRMATION + APPOINTMENT REMINDER IS THE DATE AND TIME FOR WHICH YOU WILL BE CHARGED IF YOU MISS YOUR APPOINTMENT OR CANCEL LESS THAN 24 HOURS PRIOR TO THE BOOKED APPOINTMENT.